We Do More for the People Who Give More
At California Casualty, we are proud to have been providing innovative insurance solutions to our customers for over 100 years. Founded in 1914, we have grown to become one of the leading providers of auto and home insurance in the country. Our company was built on the principles of integrity, customer service, and community involvement.
Company History
California Casualty has a rich history that dates back to 1914, when the company was originally founded as a California-based mutual insurance company. Over the years, we have undergone significant growth and expansion, but our commitment to providing exceptional customer service and innovative insurance solutions has remained unchanged.
Our Mission
At California Casualty, our mission is to deliver exceptional insurance products and services to our customers, while also giving back to the communities we serve. We pride ourselves on being a responsible corporate citizen, and we actively participate in various community outreach and philanthropic initiatives.
Insurance Options
We offer a range of insurance options to suit the unique needs of our customers. Whether you're looking for auto insurance, home insurance, or specialized coverage for your motorcycle, boat, or RV, we have you covered. Our dedicated team of insurance professionals is committed to providing personalized service and expert advice to help you make informed decisions about your insurance coverage.
Auto & Home Insurance
At California Casualty, we offer a comprehensive range of auto and home insurance products designed to protect you and your loved ones from unforeseen events. Our auto insurance policies provide financial protection against accidents, theft, fire, and other perils, while our home insurance policies offer peace of mind against damage, loss, or destruction of your most valuable asset - your home.
Specialized Insurance Options
In addition to our auto and home insurance options, we also offer specialized coverage for your motorcycle, boat, RV, and other recreational vehicles. Whether you're an avid outdoor enthusiast or a weekend warrior, we have the coverage you need to protect your investment and ensure you can enjoy your passions with peace of mind.
Community Involvement
At California Casualty, we believe in the importance of giving back to the communities we serve. We participate in various philanthropic initiatives, support local charities, and actively engage with our customers to better understand their needs and concerns. Our commitment to community involvement is a testament to our company's values and our dedication to making a positive impact in the lives of our customers and the wider community.
Premium Service
At California Casualty, we pride ourselves on providing exceptional customer service. Our dedicated team of insurance professionals is committed to providing personalized service and expert advice to help you make informed decisions about your insurance coverage. Whether you have a question, concern, or claim, we're here to help you every step of the way.
Conclusion
At California Casualty, we're dedicated to providing innovative insurance solutions, exceptional customer service, and community involvement. We're proud to have been serving our customers for over a century, and we look forward to continuing to do so for generations to come.
Customer Service Issues
Many reviewers have reported poor customer service experiences with California Casualty. They had to wait for extended periods to receive a response or resolution to their issues, and some even had to call multiple times to get updates.
Claims Process Issues
Several reviewers have reported issues with the claims process, including delayed or denied claims, and lack of communication from the company. Some reviewers had to fight to get their claims approved, and even then, they were not satisfied with the outcome.
Lack of Transparency
Some reviewers felt that California Casualty was not transparent in their business practices, including surprise withdrawals from bank accounts and unexpected rate increases. Reviewers also reported that the company did not provide clear explanations for their actions.
Unhappy Customers
Many reviewers were unhappy with their experiences with California Casualty, citing issues with customer service, claims processing, and lack of transparency. Some reviewers even went so far as to warn others against doing business with the company.
Positive Experience
On the other hand, one reviewer had a positive experience with California Casualty, reporting that they were helped quickly and efficiently after being rear-ended.
