Choose local. Choose independent. Choose R. B. Insurance Agency.
At R. B. Insurance Agency, we are dedicated to providing you with the best possible insurance solutions for your unique needs. As an independent insurance agency, we work for you, not the insurance carriers. We offer a wide range of insurance products and services, including auto, home, business, and more. Our experienced agents take the time to understand your needs and tailor a policy that meets your specific requirements.
Our Mission
Our mission is to provide our customers with exceptional service, competitive pricing, and comprehensive insurance coverage. We achieve this by forming close relationships with our customers, understanding their needs, and providing personalized solutions. We strive to build trust with our customers by being responsive, transparent, and thorough in our communication.
Our Services
At R. B. Insurance Agency, we offer a diverse range of insurance services, including:
Auto Insurance
- Coverage for standard vehicles, classic cars, motorcycles, and boats
- Personalized coverage for modified or high-performance vehicles
- Discounted rates for multi-vehicle policies and safe driving records
Home Insurance
- Comprehensive coverage for residential and commercial properties
- Flexibility to customize coverage limits and deductibles
- Discounts for security systems, fire alarms, and other safety features
Business Insurance
- Coverage for commercial property, liability, and workers' compensation
- Customized policies for small businesses, medium-sized enterprises, and large corporations
- Discounts for multi-layer insurance, claims-free records, and employee safety programs
Other Services
- Flood and earthquake insurance
- Umbrella policies for excess liability coverage
- Workers' compensation insurance for small businesses and large employers
- Life insurance for individuals and families
Why Choose Us?
At R. B. Insurance Agency, we pride ourselves on our expertise, responsiveness, and commitment to customer satisfaction. We:
- Work for our customers, not the insurance carriers
- Offer personalized service from experienced agents
- Provide flexible coverage options and competitive pricing
- Foster long-term relationships built on trust and open communication
Get in Touch
If you're looking for comprehensive insurance solutions for your unique needs, we invite you to submit a free online quote request or call us at 303-761-7770 to review coverage options for auto, home, business, and more. We provide free, no-obligation quotes to help you make an informed decision.
Communication Issues
Several customers have expressed frustration with the agency's lack of communication. Ahmed Sa, D. D., and No G. all mentioned that they were unable to get in touch with the company, with Ahmed stating that he had been trying to contact them for over two weeks. The calls were not being answered, and the team was not responding in a timely manner to requests for changes. This has led to a negative experience for these customers.
Honest and Helpful Service
On the other hand, Rami Daifallah and D. Y. had a positive experience with the agency. Rami praised the agency, saying that they were the best insurance agency they had ever worked with, and that they always got a good price. D. Y. mentioned that the owner was very friendly and provided professional services, helping them choose the best policy for their needs.
Poor Customer Service
Kate U. and No G. experienced poor customer service, with Kate stating that the agency had horrible customer service. Neither phone calls nor follow-ups were returned, and it seemed that the only interest was in selling insurance rather than providing service after the sale. No G. also mentioned that the agent didn't ask any questions about the coverage needed and ran the numbers quickly, leaving them unsure of what they were getting.
