Protecting You, Your Family, and Your Business, One Policy at a Time
At Dick Franklin State Farm Insurance, we are dedicated to providing our clients with top-notch insurance services that cater to their unique needs. With years of experience and a passion for helping others, our team is committed to delivering personalized solutions that give you peace of mind.
Our Story
As a State Farm Insurance agent since 1974, I, Dick Franklin, have been privileged to serve my community with exceptional insurance services. My journey has been remarkable, and I'm proud to have built a reputation for providing personalized attention to each client. When I'm not helping customers navigate the complex world of insurance, I enjoy spending time with my beloved dog, Jack, exploring the great outdoors, and capturing the beauty of nature through photography.
Our Mission
Our mission is to provide expert guidance and personalized insurance solutions that address the unique needs of our clients. We believe that everyone deserves access to quality insurance products that offer protection, security, and peace of mind. Our team is dedicated to delivering exceptional customer service, building meaningful relationships, and making a positive impact in the lives of our clients.
Our Services
We offer a wide range of insurance products designed to cater to the diverse needs of our clients. Our services include:
- Auto Insurance
- Motorcycle Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Business Insurance
- Life Insurance
- Pet Insurance
- Rec Vehicles Insurance
- Boat Insurance
Our team is committed to providing you with personalized quotes, expert guidance, and exceptional customer service. Whether you're looking for auto insurance, homeowners insurance, or life insurance, we've got you covered.
Why Choose Us?
At Dick Franklin State Farm Insurance, we pride ourselves on our commitment to excellence, our passion for helping others, and our dedication to providing personalized insurance solutions. Our team is dedicated to making a positive difference in the lives of our clients, and we look forward to building a long-lasting relationship with you.
Customer Service
The majority of reviewers praise the exceptional customer service provided by State Farm agents, specifically highlighting their helpfulness, cooperativeness, and knowledge. Many reviewers mention agents by name, such as Ms. Marci, Sean, Marcie, Lucretia, and Jim, who went above and beyond to assist them with their insurance needs.
Positive Experiences
Several reviewers share their positive experiences with State Farm, including saving money on their insurance policies, receiving helpful recommendations, and appreciating the staff's willingness to take the time to explain everything thoroughly.
Negative Experiences
A few reviewers express their dissatisfaction with State Farm, citing issues such as unexpected rate increases, poor communication, and inconsistent information. Some reviewers mention feeling neglected by their agents and experiencing long wait times at the office.
Common Issues
The most common issues mentioned by dissatisfied reviewers are unexpected rate increases, often attributed to "inflation, " and poor communication from agents.
