Your One-Stop Shop for Insurance Solutions
At Amistad Insurance Services, our goal is to provide exceptional insurance solutions to our clients in the state of North Carolina. With over two decades of experience in the industry, our team of dedicated insurance professionals is committed to delivering personalized service and tailored coverage options to meet the unique needs of our customers.
Our History
Established to provide reliable and customer-centered insurance services, Amistad Insurance Services has been serving the residents of North Carolina for many years. Our expertise lies in providing comprehensive insurance coverage for all aspects of life, including auto, home, business, and life insurance. With a deep understanding of the state's insurance regulations and laws, our agents work closely with clients to design customized insurance plans that cater to their specific needs.
Why Choose Amistad Insurance Services?
At Amistad Insurance Services, we believe that every individual deserves personalized insurance coverage that is tailored to their unique circumstances. Our team is dedicated to providing exceptional customer service, knowledge, and expertise to help our clients make informed decisions about their insurance needs. Whether you're a first-time buyer or an experienced policyholder, our agents are committed to delivering a level of professionalism, empathy, and trust that is unparalleled in the industry.
Our Expertise
Our expert agents have extensive knowledge of North Carolina insurance laws and regulations. We understand the importance of providing comprehensive coverage that meets the unique needs of our clients. With a deep understanding of the industry, our agents work closely with our clients to design insurance plans that cater to their specific needs. Whether you're looking for auto insurance in Raleigh, Charlotte, or Durham, our agents are equipped to provide personalized insurance solutions that meet your unique needs.
Our Services
At Amistad Insurance Services, we offer a wide range of insurance services that cater to the diverse needs of our clients. Our services include:
- Auto Insurance: We provide comprehensive auto insurance coverage that includes liability insurance, collision insurance, personal injury protection, and uninsured/underinsured motorist coverage.
- Home Insurance: We offer a range of home insurance options that provide coverage for damage or loss to your home, personal possessions, and other structures on your property.
- Business Insurance: Our agents provide business insurance coverage that includes liability insurance, property insurance, workers' compensation insurance, and other specialized business insurance products.
- Life Insurance: We offer life insurance coverage that includes term life insurance, whole life insurance, universal life insurance, and other specialized life insurance products.
Why Choose Amistad Insurance Services?
At Amistad Insurance Services, we pride ourselves on our commitment to providing exceptional customer service, expert knowledge, and personalized insurance solutions. Whether you're looking for auto insurance in Raleigh, Charlotte, or Durham, our agents are committed to delivering a level of professionalism and expertise that is unparalleled in the industry.
Poor Service and No Response
The first reviewer, Diego Armando I., gave a 1-star rating and expressed frustration with the extremely poor service they received. Despite calling for a week to get a quote, they never received a response. The reviewer was left feeling ignored and unattended, with no update on their request.
Positive Experiences
On the contrary, multiple reviewers had extremely positive experiences with Amistad Insurance Agency. Avery Jordan, Stephannie J. Gonzalez, Jonathan Anardo, and Marielys Lee all gave 5-star ratings and praised the agency's professionalism, efficiency, and personalized service. They appreciated the prompt and friendly staff, who were knowledgeable and helpful in ensuring their insurance needs were met.
Lack of Communication
In the case of Diego Armando I., there seems to have been a significant breakdown in communication. The reviewer was left waiting for almost three days without any update on their request, only to be told that someone would call them back soon. This lack of responsiveness led to a poor overall experience.
