YOUR PROFESSIONAL CHOICE FOR INSURANCE
Who We Are
InsuranceSouth is a local insurance agency proudly serving Pelham and the surrounding areas. We are an independent agency, which means we represent some of the finest national and regional insurance companies in the country, giving us the ability to provide personalized risk management solutions tailored to your unique needs.
Our mission is to demystify the insurance process and empower you to make informed decisions about your coverage. We take the time to understand your individual needs and risks, and work with you to develop a personalized plan that offers the right amount of protection at the best possible price.
Our Approach
We believe that insurance should be accessible, affordable, and easy to understand. Our team of experienced insurance consultants will work with you every step of the way, from understanding your risk exposures to reviewing your current coverage and identifying any potential gaps.
Our Services
We offer a comprehensive range of insurance solutions, including:
- Home Insurance: Protecting your home from unforeseen events like fire, theft, or natural disasters.
- Auto Insurance: Comprehensive coverage for your vehicle, including collision, comprehensive, and liability.
- Umbrella Insurance: Additional protection beyond your homeowners or auto insurance.
- Life Insurance: Providing peace of mind in the event of death or disability.
- And much more: Boat insurance, classic car insurance, commercial insurance, and more.
Our Commitment
InsuranceSouth is committed to providing you with:
- Personalized attention: We take the time to understand your individual needs and goals.
- Competitive prices: We compare quotes from multiple insurance providers to find you the best deal.
- Exceptional customer service: We are dedicated to providing you with personalized and responsive support throughout your insurance journey.
Our Values
Our agency is guided by the following values:
- Integrity: We are committed to honesty, transparency, and ethical practices.
- Empowerment: We believe in educating our clients and giving them the tools they need to make informed insurance decisions.
- Community: We are proud to be a part of the Pelham community and actively support local businesses and events.
We are ready to help you find the right insurance coverage to meet your unique needs. Contact us today for a personalized quote!
Overall Quality
InsuranceSouth has received mixed reviews from customers, with some reporting excellent service and others alleging fraudulent activity. Customer Service plays a significant role in the positive reviews, with several customers praising the responsiveness and attentiveness of agents like Dwayne and Darrin. However, others have experienced difficulties with communication, with one reviewer claiming that the company failed to send proof of insurance and only responded with excuses.
Claims and Issue Resolution
Some customers have reported success in resolving claims, with InsuranceSouth's agents providing prompt and helpful service. However, others have faced issues with invalid discounts and fraudulent paperwork, leading to further complications. One reviewer even threatened to contact an attorney to resolve their issue.
Prices and Value
While some customers have found insurance rates to be competitive, others have been misled by aggressive sales tactics and false promises. Several reviewers have mentioned saving money by switching to InsuranceSouth, but the company's actions have also led to financial losses for some customers.
