Your Goals, Our Strategies
Our Mission
At Crystal Insurance Group, we believe that trust, honesty, and integrity are the cornerstones of any successful partnership. As an independent agency, we are not tied to one insurance carrier, allowing us to remain unbiased and committed to finding the best policy for our clients. Our mission is to provide personalized service and tailored solutions to individuals and businesses alike, addressing their unique needs and concerns.
Our Approach
As an independent agency, we take the time to understand your specific circumstances, goals, and concerns. We believe that no two clients are alike, and that's why we work closely with our clients to create customized insurance solutions that meet their unique needs. Our experienced team of agents and customer service representatives is dedicated to providing exceptional service, expert advice, and access to a vast network of insurance carriers.
Our Services
Our comprehensive range of services includes:
Personal Lines
- Auto Insurance: Protect your vehicle and passengers with our auto insurance solutions, designed to meet your unique needs and budget.
- Home Insurance: Safeguard your most valuable asset with our comprehensive home insurance policies, tailored to your lifestyle and budget.
- Life Insurance: Ensure the financial security of your loved ones with our life insurance policies, designed to meet your specific needs.
Commercial Lines
- Business Insurance: Protect your business from unexpected losses with our tailored business insurance policies, designed to meet your unique needs and budget.
- Commercial Auto Insurance: Secure your business operations with our commercial auto insurance policies, providing comprehensive protection for your vehicles and drivers.
- Liability Insurance: Protect your business reputation and assets with our liability insurance policies, designed to mitigate financial losses in the event of a claim.
Meet Our Team
At Crystal Insurance Group, we pride ourselves on the expertise and dedication of our team members. With a combined industry experience of over 60 years, our agents and customer service representatives are committed to providing exceptional service and guidance to our clients. Meet our team:
- Margarita (Margie) Dilone, President & CEO/Employee Benefits Specialist
- Andres "Andy" Mendoza, Vice President of Commercial Lines
- Irma Mendoza, Vice President of Personal Lines
- Diana Maravilla, Customer Service Representative
- Miguel Dilone, Personal Lines Agent
- Mariana Granados, Commercial Insurance Agent
- Sonia Muzein, Customer Service Representative
Testimonials
At Crystal Insurance Group, we take pride in the trust our clients have placed in us. Here's what some of our satisfied clients have to say:
"Over the past twenty years, I have had the good fortune to work with Margie Dilone at Crystal Insurance Group. Her guidance, wisdom, and advice to these newcomers were most appreciated, but more importantly, her ongoing advocacy for these clients was outstanding."
- Francis J. McDonald, Principal, KMH Partners LLC
Get a Quote
We invite you to explore the many benefits and services we offer. To learn more about how we can help you, please contact us at (202) 387-9162 or visit our website at crystalinsurancegroup.net.
Overall Experience
The reviewers have had a highly positive experience with Crystal Insurance Group, praising the company's staff for their exceptional customer service, responsiveness, and expertise.
Staff and Service
The staff at Crystal Insurance Group, including Margie Dilone, Irma Mendoza, Andy, and Miguel, have been consistently praised for their attention to detail, patience, and ability to explain complex insurance concepts in a clear and concise manner. The reviewers have appreciated the personalized service they received, with the staff going above and beyond to address their needs and concerns.
Insurance Expertise
The reviewers have been impressed with the company's expertise in various types of insurance, including business, personal, health, and worker's compensation insurance. The staff has been able to provide tailored coverage options and guidance, helping the reviewers to make informed decisions about their insurance needs.
Advocacy and Support
Several reviewers have praised the company's advocacy and support during the claims process, with Margie Dilone being particularly commended for her role in helping clients navigate complex claims.
