Protecting Your Tomorrow, Today!
Our Mission & Beliefs
At State Farm Insurance Agency, our mission is to empower our community to manage risks, recover from the unexpected, and achieve their dreams. We believe in:
- Community: We are committed to serving the unique needs of our diverse community.
- Integrity: We operate with honesty, transparency, and fairness in all our interactions.
- Customer Focus: We strive to provide personalized service and deliver exceptional customer experiences.
- Growth & Protection: We help our clients protect what matters most through tailored insurance solutions.
About Kellie Taylor, Your Local Agent
Kellie Taylor, a seasoned insurance and financial services professional with over 18 years of experience, leads our agency. Driven by a passion for helping others, Kellie empowers her clients to understand their insurance needs and make informed decisions. She is dedicated to building lasting relationships with her clients and proactively guiding them through the claims process and beyond.
Our Expertise & Services
Our agency offers a comprehensive range of insurance products and services to meet your unique needs, including:
- Auto Insurance: Comprehensive coverage for your car, truck, or motorcycle
- Homeowners Insurance: Protection for your home against unforeseen events
- Condo Insurance: Customized coverage for your condo unit
- Renters Insurance: Affordable coverage for your belongings and living expenses
- Life Insurance: Secure your family's financial future
- Business Insurance: Comprehensive coverage for your business, employees, and operations
Beyond Insurance
We pride ourselves on providing more than just insurance. We are committed to:
- Financial Planning: Offering free insurance and financial service reviews to help you assess your overall financial health.
- Community Involvement: Actively supporting local schools, businesses, and charities.
- Transparency: Providing clear and understandable information about our services and coverage options.
We're Here for You
Our knowledgeable and friendly team is ready to answer your questions, assess your insurance needs, and provide personalized quotes. Contact us today and let us help you achieve peace of mind knowing you are protected.
Overall Experience
The reviews for Kellie Taylor and her team at State Farm have been overwhelmingly positive, with multiple reviewers giving 5-star ratings. Reviewers have praised the agents for their professionalism, knowledge, and dedication to understanding their clients' needs. Many have also noted the helpfulness and friendliness of the staff, including specific mentions of agents like Kellie, Damon, Julia, and Lexie.
Communication and Education
Several reviewers have highlighted the importance of clear communication and education when working with Kellie and her team. Multiple reviewers have praised the agents for taking the time to explain their policies and coverage options in a way that is easy to understand. Some have also appreciated the agents' willingness to answer questions and provide helpful information.
Competence and Trust
Reviewers have expressed trust in Kellie and her team, describing them as professional and knowledgeable. Many have also mentioned the agents' ability to make them feel empowered and confident in their decisions. Some have even mentioned that they switched to State Farm specifically because of the positive recommendations from others.
Negative Experiences
However, not all reviews have been positive. One reviewer, Olivia Sweetin, gave a 1-star rating and described her experience as "absolutely the worst" due to issues with her policy and billing. Another reviewer, Jessie Champ, also gave a 1-star rating and described a situation where an agent incorrectly listed her as a customer and caused problems with her mortgage.
