Protecting Policyholders Since 1897
Welcome to Brethren Mutual Insurance Company, a regional insurance provider with a rich history dating back to 1897. We take great pride in our deep-rooted commitment to protecting policyholders and serving our community. Our company has been built on the principles of trust, integrity, and exceptional service, and we strive to uphold these values in every interaction with our clients.
At Brethren Mutual, we understand that each of our clients has unique insurance needs. That's why we offer a comprehensive range of commercial, farm, and personal insurance products, tailored to meet the specific requirements of business owners, farm owners, and homeowners. Our experienced team of professionals is dedicated to providing personalized service and expert guidance to help our clients make informed decisions about their insurance coverage.
Our Products
*Commercial Insurance*
Brethren Mutual offers a wide range of commercial insurance products designed to meet the needs of today's businessowners. Our Commercial Package Policy (CPP) and Businessowners Policy (BOP) provide comprehensive coverage for property, liability, and business interruption losses. We also offer commercial auto, commercial umbrella, and targeted industry-specific insurance programs to protect your business.
*Farm Insurance*
As a company with deep roots in agriculture, Brethren Mutual is committed to providing exceptional insurance coverage for family farms, gentleman farms, and other farm-related operations. Our Farm Package Policy and Farm Auto insurance options can be customized to meet your specific farming needs. We are proud to be the largest farm insurance company in Maryland and offer our products to farmers in Delaware, Pennsylvania, and Virginia.
*Personal Insurance*
Brethren Mutual provides insurance protection for your home, rental property, mobilehome, and auto. Our personal insurance products are designed to offer peace of mind and financial security, so you can focus on what matters most.
Our Claims Promise
At Brethren Mutual, we recognize that filing a claim can be a stressful experience. That's why we are committed to handling your claim promptly, fairly, and friendly. Our claims center is available to assist you with reporting a claim, repairing your car, or addressing suspected fraud. We value your business and are dedicated to providing exceptional service throughout the claims process.
Giving Back
Brethren Mutual is more than just an insurance company; we are an active member of the community. We are proud to support the American Cancer Society and the fight to find a cure for cancer through our Relay for Life Employee team. Over the years, our team has raised over $350,000 for the American Cancer Society through monthly fundraisers and our annual golf tournament. We believe in giving back to the community that has supported us since 1897 and are committed to making a positive impact in the lives of those around us.
Poor Customer Service
Brethren Mutual Insurance has been criticized for its poor customer service. Many reviewers have reported difficulty in getting in touch with representatives, with claims that messages were left unreturned and phone calls avoided. Some reviewers have also expressed frustration with the company's billing department, which has been described as inflexible and unhelpful.
Unreliable Insurance
Several reviewers have had issues with the company's insurance policies, including instances of policy cancellation without warning and lack of communication. Some reviewers have also reported difficulty in filing claims, with long wait times and ineffective assistance from representatives.
Negative Experiences
Multiple reviewers have shared negative experiences with Brethren Mutual, including instances of poor communication, lack of flexibility, and unhelpful representatives. Some reviewers have expressed frustration with the company's billing department, while others have reported difficulty in getting their claims processed.
Positive Experiences
Despite the majority of negative reviews, a few reviewers have praised the company's service, including swift claim processing and helpful representatives. However, these positive reviews are vastly outnumbered by the negative experiences shared by other reviewers.
