Take care of your needs, whenever, wherever!
At Jerrell Lowery Insurance Agency, our goal is to provide exceptional insurance services to individuals, families, and businesses in Tallahassee, FL. We understand the importance of having the right coverage to protect your assets, and we strive to provide personalized solutions that cater to your unique needs.
Our Services
We offer a wide range of insurance products, including auto, motorcycle, homeowners, condo, renters, personal articles, business, life, health, and pet insurance. Our experienced team is dedicated to helping you navigate the complex world of insurance, ensuring that you receive the best possible coverage at an affordable price.
Our Mission
At Jerrell Lowery Insurance Agency, our mission is to provide exceptional customer service, build lasting relationships, and provide personalized insurance solutions that exceed our clients' expectations. We are committed to being a trusted partner in your insurance journey, providing guidance, support, and expertise every step of the way.
Our Team
Our team is led by Jerrell Lowery, a seasoned insurance professional with a passion for helping others. Jerrell holds a degree in Business from Florida A&M University and has an impressive background in insurance, banking, and community service. He is dedicated to providing top-notch service and ensuring that every client receives personalized attention.
Why Choose Us
At Jerrell Lowery Insurance Agency, we pride ourselves on our exceptional customer service, competitive rates, and personalized approach. We take the time to understand your unique needs and provide tailored solutions that cater to your specific situation. Our goal is to build long-term relationships, provide exceptional value, and be your trusted insurance partner for years to come.
Excellent Customer Service
Many customers have praised the outstanding customer service they received from the company's agents. Renee Howard, in particular, was commended for her helpfulness, calm demeanor, and pleasantness. She worked with customers to address their unique concerns and is still assisting them with their questions and issues. Other agents, such as Jerrell, were also praised for their knowledge, respect, and willingness to go the extra mile for their customers.
Issues with Services
However, some customers have reported difficulties with the company's services. Angeline Syrjanen and Sarah Syrjanen both gave the company a rating of 1 star, stating that they had a negative experience. Angeline claimed that the company is not reliable, while Sarah expressed frustration with the lack of follow-through on roadside assistance. Another customer, Aeryn Davis-Batiste, had a terrible experience with the company's roadside assistance and policy changes.
Mixed Reviews on Price and Quality
While some customers appreciated the prices offered by the company, others had issues with the quality of the services. Krista praised the company's prices, while Joseph Miller mentioned that the company offers great pricing and reliable service. However, Aleyna Brown reported that the company's office was incompetent and unprofessional, leading to mistakes with billing and paperwork.
Language Assistance
Gonzalo Barbella Pardi commended the company for its agents' ability to communicate in both English and Spanish, making it easier for customers to receive assistance.
