Serving our community with integrity, compassion, and professionalism
Our Mission
At State Farm Insurance with Lesley Owens, we're dedicated to providing our customers with personalized insurance solutions that meet their unique needs and financial goals. We believe in building lasting relationships with our clients and advocating for them every step of the way.
About Lesley Owens
Lesley Owens has been a State Farm Agent since 1998 and brings a wealth of experience and expertise to her clients. With a degree in Psychology and a deep understanding of the local area, Lesley is passionate about helping individuals and families in Roanoke, Salem, and Botetourt with all their insurance needs.
Our Services
We offer a comprehensive range of insurance products to protect what matters most, including:
- Auto Insurance: Comprehensive coverage for your car, truck, or motorcycle, including optional add-ons like roadside assistance and rental car coverage.
- Homeowners Insurance: Protection for your home against damage from unexpected events such as fires, floods, or storms.
- Condo Insurance: Specialized coverage for condos, including specific perils relevant to shared living spaces.
- Renters Insurance: Affordable coverage for your belongings and living expenses if you rent your home.
- Personal Articles Insurance: Protection for valuable items like jewelry, electronics, and artwork.
- Business Insurance: Customized coverage for your business needs, including property insurance, general liability insurance, and workers' compensation insurance.
Beyond Insurance
Our commitment goes beyond simply providing insurance plans. We take the time to understand your unique situation and goals, and we're always here to answer your questions and address your concerns. We also offer valuable resources and tips on various topics related to insurance and financial planning.
Contact Us Today
For personalized advice and a custom insurance plan, don't hesitate to contact State Farm Insurance with Lesley Owens today. We'll be happy to review your individual needs and provide a quote.
General Satisfaction
Most reviewers are extremely satisfied with their experience with State Farm, particularly with Lesley Owens as their agent. They praise her for being personable, supportive, and knowledgeable.
Positive Aspects
Friendly and Knowledgeable Service
Reviewers appreciate the exceptional service provided by Lesley Owens and her staff. They are described as friendly, personable, and willing to go the extra mile to meet customers' insurance and financial needs.
Long-Term Relationships
Several reviewers have been with State Farm for many years, with some even starting their relationship with the company as teenagers. They appreciate the long-term service and support they have received over the years.
Community Involvement
Lesley Owens is also commended for her involvement in the community, with one reviewer mentioning that she is "kind and puts you at ease."
Negative Aspects
Disputes with Claims
One reviewer had a horrific experience dealing with a homeowners' policy claim, citing unreasonable demands from the adjuster and a lack of cooperation. Another reviewer had issues with auto-deducted payments and misapplied payments, leading them to switch to another insurance company.
