Protecting what matters most, so you can focus on what matters most.
At Betsy Thomas Ins Agency Inc, we understand that being a mom is a full-time job. That's why we're dedicated to helping you protect what matters most - your family and your future. As a State Farm Insurance Agent, I, Betsy Thomas, have been serving the Roanoke community since 2001. With over 20 years of experience in the insurance industry, I've earned a reputation for providing personalized service and expert guidance to help you navigate the complex world of insurance.
Our Services
We offer a wide range of insurance products to meet the unique needs of our customers. From auto insurance to homeowners insurance, renters insurance, and life insurance, we've got you covered. Whether you're looking for insurance for your home, car, boat, or business, we'll work with you to create a customized policy that fits your lifestyle and budget.
Insurance Products
We offer a range of insurance products to suit your needs:
- Auto Insurance: Protect your vehicle with our auto insurance policies, which cover damage to your car, injury or death due to an accident, and more.
- Homeowners Insurance: Insure your home with our homeowners insurance product, which covers damage to your home, personal property, and liability.
- Renters Insurance: If you're renting a home or apartment, our renters insurance product can provide protection for your personal belongings and liability.
- Life Insurance: Ensure the financial security of your loved ones with our life insurance policies, which provide a death benefit to your beneficiaries.
- Business Insurance: Protect your business with our business insurance products, which can cover liability, property, and workers' compensation.
About Me
As a local resident and insurance expert, I'm committed to providing exceptional service and expert guidance to our customers. With a degree from the University of Georgia and professional designations from The American College, I'm dedicated to helping you navigate the complex world of insurance.
Contact Us
If you're looking for personalized insurance advice and guidance, contact us today to schedule a consultation. Our office is located at 3214 Electric Road, Ste 203, Roanoke, VA 24018-6443. You can reach us by phone at (540) 774-1669, or by emailing us at info@betsysinsurance.com.
Excellent Customer Service
Many reviewers praised the exceptional customer service provided by the State Farm agency, specifically highlighting the agents' knowledge, efficiency, and friendliness. They mentioned feeling like part of the family and being treated with respect and kindness.
Positive Experiences with Claims
Several reviewers shared positive experiences with the claims process, citing prompt and helpful assistance from the staff. They received timely payments and were impressed with the agency's ability to guide them through the process.
Appreciation for Agents
Many reviewers expressed their appreciation for specific agents, including Betsy Thomas, Angie St. Louis, and Callie, among others. They praised their efforts in providing personalized service, offering competitive rates, and going the extra mile to ensure their needs were met.
Negative Experiences
On the other hand, a few reviewers shared negative experiences, including denied claims and aggressive marketing tactics. They expressed frustration and disappointment with the agency's handling of their cases.
