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Your protection is our priority.

Jill Hufford Insurance is a trusted insurance provider that has been serving local residents and business owners in Roanoke, VA, and the surrounding areas for over 50 years. Our agency is committed to providing the best possible insurance policies available, tailored to the unique needs of each of our clients. We are conveniently located in Roanoke, VA, and serve clients all over the state of Virginia. Our experienced team of insurance professionals is dedicated to helping our clients find the best policy for their needs, whether it's for auto, home, renters, motorcycle, RV, or business insurance.

Our Services

At Jill Hufford Insurance, we offer a wide range of insurance services to meet the needs of our diverse clientele. Here are some of the services we provide:

Automobile Insurance

We offer comprehensive automobile insurance policies that provide coverage for liability, collision, comprehensive, medical payments, and uninsured/underinsured motorist. Our team of insurance professionals will work with you to find the best coverage for your needs and budget.

Motorcycle Insurance

Protect yourself, your family, and your motorcycle with one phone call to Jill Hufford Insurance. Our motorcycle insurance policies provide coverage for liability, collision, comprehensive, medical payments, and uninsured/underinsured motorist. We also offer accessory coverage for custom parts and equipment.

Boat Insurance

Unless a motorized boat is only used on private property, it must be registered with the DMV in the state of Virginia. While boat insurance is not required to register and title your watercraft, it is highly recommended to prevent losses or protect the owner after a boating accident. Our boat insurance policies provide coverage for liability, collision, comprehensive, and medical payments.

Homeowners Insurance

Your home is one of your most valuable assets, and it's important to protect it with the right insurance coverage. Our homeowners insurance policies provide coverage for the structure of your home, personal property, and liability. We also offer additional coverage options, such as flood insurance, to ensure that your home is fully protected.

Renters Insurance

Renters insurance provides coverage for your personal property and liability. Our renters insurance policies are affordable and customizable to meet your specific needs.

Business Insurance

We offer a variety of business insurance policies to protect your business and assets. Our team of insurance professionals will work with you to find the right coverage for your business, whether it's general liability, commercial property, workers' compensation, or professional liability insurance.

At Jill Hufford Insurance, we work with a variety of insurance providers, including Hartford, Travelers, Gainsco, Trexis, Homeowners of America, DMV Now, Progressive, Alpha, Mercury, The General, Kemper, National General, Assurance America, Foremost, Haulers Agency, and Universal. We are committed to finding the best policies and rates for our clients, so you can have peace of mind knowing that you're protected.

Whether you're looking for auto, motorcycle, boat, home, renters, or business insurance, our team of experienced insurance professionals is here to help. Contact us today to get a free quote and see how we can help you protect what matters most.

Reviews (97)
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Positive: Positive reviews praised the agency's friendly and customer-oriented approach, efficient services, and competitive insurance quotes.
Negative: Negative reviews pointed out poor customer service, failure to return calls, and a lack of transparency in handling issues.

Customer Service Experience

Tonya Duncan's 1-star review highlights her poor experience with the customer service team. She was unable to get a quote for her homeowners insurance, and her calls were not returned by the agency. Cody Dooley and other reviewers, however, had a very different experience. They praised the agency's friendly and customer-oriented approach.

Insurance Quotes and Services

James Ferguson, Jake Collier, and Colby Powell all mentioned that the agency offered competitive insurance quotes and services. Ciara Groves recommended the agency to anyone looking for insurance services.

Ownership and Customer Service

Melanie Holland's 1-star review criticized Jill Hufford, the agency owner, for being rude and unhelpful. She was unable to get the help she needed from Hufford or the corporate office. LeyLey's 5-star review, on the other hand, praised Hufford's efficiency and friendliness.

Handling Issues

Tommy Ducharme's 2-star review mentioned that the agency failed to notify him of an issue with his payment, resulting in a suspended license. He felt that the agency could have handled the situation better.