At Charles G. Berrouet State Farm Agency, we pride ourselves on providing exceptional customer service and offering a wide range of insurance services to our community. As a second-generation agent, I, Charles Berrouet, opened our office in 2017, fueled by my passion for helping others and making a positive impact on the lives of our customers, team members, and community members.
Our Story
As a small business owner myself, I understand the importance of business insurance for small business owners. That's why our agency focuses on educating our community on the importance of having the right insurance policy and protecting and providing for our families. We believe in the importance of giving back to our community and participate in local events, support local charities, and host seminars to educate local residents about finances and insurance.
Our Services
Our agency offers a wide range of insurance services, including:
- Auto Insurance
- Home Insurance
- Renters Insurance
- Condo Insurance
- Life Insurance
- Health Insurance
- Business / Commercial Insurance
- Pet Insurance
- Rec Vehicles Insurance
- Boat Insurance
We also provide Free Insurance and Financial Service Reviews, and our quotes are always free. Our team is understanding, patient, and efficient in working with customers, answering any questions they may have about our insurance products.
Awards and Recognition
We have received several awards and recognitions, including:
- President's Club Qualifier
- Chairman Circle Qualifier
- Senior Vice President's Club Qualifier
- Ambassador Travel Qualifier
- State Farm Honor Club Qualifier
- Small Business Leaders Qualifier
Community Involvement
At our office, we believe in giving back to our community. We participate in local events, support local charities, and host seminars to educate local residents about finances and insurance. We are proud supporters of Youth Services Inc of Philadelphia and the Red Cross.
Get in Touch
For more information about our services or to create a personalized quote, please do not hesitate to contact us.
Office Info
- Address: 3933 Lancaster Avenue, Philadelphia, PA 19104-1726
- Phone: (215) 921-8029
- Fax: (215) 921-5629
- Languages: English, Spanish, French, Haitian Creole, French Creole, Creole
Hours of Operation
- Monday to Thursday: 9:00am - 5:30pm
- Friday: 9:00am - 5:00pm
- Saturday: 10:00am - 2:00pm
- Sunday: Closed
- After Hours: By Appointment
Excellent Customer Service
Many reviewers praised the exceptional customer service they received from State Farm agents, highlighting their professionalism, kindness, and patience. Agents were described as thorough, informative, and willing to answer questions and address concerns. Reviewers appreciated the agents' ability to explain complex insurance concepts in a clear and concise manner, making them feel confident and informed in their decisions.
Effective Communication
Reviewers praised the agents' effective communication skills, with many expressing gratitude for being kept informed throughout the process. Agents were described as swift and responsive, with one reviewer noting that they were able to provide information and answer questions promptly.
Personalized Attention
Many reviewers appreciated the personalized attention they received from State Farm agents, who took the time to understand their unique needs and circumstances. Agents were described as caring and empathetic, making reviewers feel valued and understood.
