Protecting What Matters Most, One Policy at a Time.
At Story Insurance Agency Inc, we pride ourselves on being a premier insurance agency dedicated to providing top-notch insurance solutions to individuals, families, and businesses in Round Rock, Texas. With over 25 years of experience in the industry, our agency is committed to delivering personalized service, expert guidance, and tailored insurance products to meet the unique needs of our clients.
Our Mission
Our mission is to partner with our clients to protect what they've worked hard to achieve in life. We understand that life is unpredictable, and unexpected events can occur at any moment. That's why we're dedicated to providing comprehensive insurance solutions that safeguard our clients' assets, livelihood, and well-being. Our team of insurance experts takes the time to understand our clients' specific concerns, goals, and objectives, and we work closely with them to develop a personalized protection plan that meets their unique needs.
Insurance Products and Services
We offer a wide range of insurance products and services, including:
- Auto insurance
- Homeowners insurance
- Condo insurance
- Renters insurance
- Personal articles insurance
- Business insurance
- Life insurance
- Health insurance
- Pet insurance
- Recreational vehicles insurance
- Boat insurance
- Banking products
- Mutual funds
- Annuities
- Bond and notary public services
- Flood insurance
- Worker's compensation insurance
Our Approach
At Story Insurance Agency Inc, we believe in taking a proactive approach to insurance planning. We don't just provide insurance products; we take the time to educate our clients on the importance of insurance, help them identify potential risks, and develop a customized protection plan that addresses their specific needs and goals. Our team is dedicated to providing exceptional service, prompt communication, and personalized attention to ensure that our clients receive the highest level of care and protection.
Get in Touch
If you're looking for personalized insurance solutions, expert guidance, and exceptional service, contact us today to schedule a consultation or request a quote. We're committed to helping you protect what matters most.
Exceptional Customer Service
Reviews from multiple customers praise the exceptional customer service provided by the staff of this State Farm office. Hayden Worrell, Connie, and Monica Story are highlighted for their quick responses, thorough explanations, and willingness to go the extra mile to ensure customer satisfaction.
Personalized Attention
Customers appreciate the personalized attention they receive from the staff, who take the time to understand their needs and explain coverage options in detail. Monica Story is particularly praised for her attentiveness, knowledge, and ability to provide competitive quotes.
Timely Follow-up
Reviewers praise the staff's prompt follow-up and updates on policy status, making them feel informed and valued as customers.
Reliable and Trustworthy
Many customers express their gratitude for the trust they have established with the staff, who have helped them through difficult times and provided reliable insurance solutions.
One-Stop Shop for Insurance Needs
The office is described as a one-stop shop for all insurance needs, with employees who are knowledgeable and efficient in handling multiple policies.