Round Rock Insurance offers a wide range of insurance services, including but not limited to apartment buildings, condos, construction, education institutions, healthcare, hotels, light industrial, marinas, mobile food vendors, office buildings, restaurants, shopping centers, self-storage, theatres, technology, wholesale/distributors, religious institutions, sports & fitness, home & auto, personal auto, homeowners, tenant dwelling and renters, rental dwelling, flood, health, life, and policyholder services.
The agency provided a smooth transition to a new policy for one reviewer.
The agency was criticized for poor customer service, unreliable and incompetent agents, and a disappointing claims experience.