Your Business is Our Business, Your Relationship is Our Top Priority
At Rick Villarreal State Farm Insurance Agency, we are dedicated to providing exceptional service and personalized attention to our customers. For over 37 years, our agency has been helping individuals and businesses in the Greater Austin Area navigate the complex world of insurance. Our experienced team is committed to understanding your unique needs and providing tailored solutions that meet your goals.
Our Mission
Our mission is to build long-lasting relationships with our customers by delivering personalized service, innovative solutions, and expert guidance. We strive to be the trusted advisor for all your insurance needs, providing peace of mind and financial security for you and your loved ones.
Services We Offer
We provide a wide range of insurance products and services, including:
- Auto Insurance: Quotes for Round Rock and Greater Austin Area
- Renters Insurance and Homeowners Insurance for the Greater Austin Area
- Life & Health Insurance Options, including Long-Term Care Insurance and Supplemental Insurance
- Business Insurance: Coverage for small businesses, including liability, property, and worker's compensation insurance
- Pet Insurance: Coverage for your furry friends
Other Products and Services
In addition to our insurance products, we also offer:
- Banking Services: Checking, savings, CDs, and more
- Mutual Funds: Investment opportunities for your financial goals
- Annuities: Retirement savings and income solutions
About Me
As the founder of our agency, I, Rick Villarreal, have over 37 years of experience in the insurance industry. I am a licensed insurance professional and a proud member of the Round Rock community. I am committed to providing exceptional service and advice to my clients.
Community Involvement
I am actively involved in several community organizations, including the Round Rock Chamber of Commerce, Transportation and Economic Development Corporation (Type B) for Round Rock, TX, Children at Heart Ministries, Partners in Education Program of RRISD, Williamson County YMCA, Cedar Ridge High School Athletics, and Downtown Rotary Club.
Get in Touch
If you're ready to learn more about our services, I invite you to contact us. We'd be happy to provide a personalized quote or answer any questions you may have.
Excellent Customer Service and Experience
- Multiple reviewers praised State Farm agents for their exceptional service, hospitality, and responsiveness.
- Agents like Patricia Lopez, Anthony, and Rick Villarreal were mentioned for their helpfulness and ability to save customers money on their insurance policies.
Positive Experiences with Claims
- Kimberly Kolpack and Wendi Jones-Ruiz reported having a smooth and efficient claims process, with inspections and payments handled promptly.
- Anthony was commended for his role in facilitating the claims process and providing excellent service.
Long-Term Satisfaction
- Reviewers like Jim Cathcart and Cynthia Ramirez expressed their satisfaction with State Farm over the long term, with some having been clients for over 20 or 40 years.
- They praised the company's reliability and ability to handle claims quickly and fully.
Negative Experience with an Agent
- Kent Howell had a poor experience with an agent named Anthony, who made his wife feel stupid and degraded during their interaction.
- The agent was seen as condescending and unprofessional, failing to provide assistance and instead belittling the customer's concerns.
