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Protecting You and Your Family for All of Life's Unexpected Moments

Welcome to Jeff Coleman Ins Agcy Inc, your trusted State Farm insurance agency in Pflugerville, TX. We are dedicated to providing personalized insurance solutions to individuals, families, and businesses in Central Texas, including the Greater Austin, TX metropolitan area. Our experienced team, led by Jeff Coleman, is committed to understanding your unique needs and providing you with the right coverage options to protect you and your loved ones.

Our Mission

At Jeff Coleman Ins Agcy Inc, our mission is to build long-lasting relationships with our clients by providing exceptional customer service, expert insurance guidance, and a deep understanding of the local community. We believe that getting to know you and your family is essential to providing the best possible insurance coverage for all of life's unexpected moments.

Services We Offer

As a full-service insurance agency, we offer a wide range of insurance products and services, including:

  • Auto Insurance: Comprehensive coverage for your vehicle, including liability, collision, and personal injury protection.
  • Homeowners Insurance: Protection for your home, condominium, or rental property, including liability and personal property coverage.
  • Business Insurance: Customized coverage for your business, including liability, property, and workers' compensation insurance.
  • Life Insurance: Term life, whole life, and universal life insurance options to provide financial security for your loved ones.
  • Pet Insurance: Coverage for your furry friends, including accident and illness protection.
  • Recreational Vehicles Insurance: Insurance for boats, RVs, and other recreational vehicles.

In addition to our insurance products, we also offer other financial services, including banking and annuities.

Community Involvement

At Jeff Coleman Ins Agcy Inc, we are proud to be an active member of the Pflugerville community. Jeff Coleman, our agency owner, has served as the Mayor of Pflugerville from 2007 to 2016 and is the immediate Past President of The Rotary Club of Pflugerville. We believe in giving back to the community and are committed to making a positive impact on the lives of our clients and neighbors.

Get a Quote Today!

If you're looking for personalized insurance solutions, contact us today to schedule a virtual meeting or request a quote. We look forward to serving you!

Reviews
Positive: The reviews overwhelmingly praise the agency's professionalism, efficiency, and personalized service, citing specific examples of outstanding agents.
Negative: There is some disappointment and frustration with the agency's policy on rental car insurance claims, but no definitively negative reviews.

Overwhelming Positive Feedback

The reviews for Jeff Coleman, State Farm Insurance, are overwhelmingly positive, with all authors giving a 5-star rating. The authors praise the agency's professionalism, prompt responses, and personalized service. Several agents, including Kristy Shelgren, Megan Head, and April, are specifically highlighted for their exceptional skills and attention to detail.

Efficient and Knowledgeable Agents

Several reviewers mention that the agents were efficient in resolving their issues, such as Megan Head, who helped navigate a difficult insurance policy situation, and April, who switched them to a lower-rate policy. Other reviewers praise the agents' knowledge and expertise, citing examples such as Megan's understanding of what was covered in their policy.

Consistent Customer Service

Recurring themes in the reviews include the staff's pleasant demeanor, prompt responses, and willingness to help. Erin Boeckman notes that the office has consistently provided "A+ customer service" over the past four years. Patricia Rinehart praises the agency's "professional and helpful" staff, who treats clients like family.

Some Disappointments

However, there is one review with a 4-star rating from Cory Stevens, who had a mixed experience with the agency. While his agent, Jeff, ultimately resolved the issue, some comments from the office staff bothering him. He criticizes the agency's policy of making clients eat bills from rental car companies, even when the other insurance company is at fault.

No Definitive Negative Feedback

While the one 4-star review expresses some disappointment, there are no negative reviews with a 1-star rating.

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